The Medway Housing Hub

 

At Medway Property Matters we are passionate about providing an unbeatable service for both landlords and tenants in and around the Medway area.

We provide tenancy support for tenants and landlords, as a tenant you have many rights you may not be aware of. We work together with tenants, landlords and councils and will always look to save a tenancy before moving forward with an eviction.

Our in-house legal support team are able to assist you with any legal issue regarding your tenants. From serving a Section 21 to full possession proceedings. Right first time 100% of the time.

Equality

At Medway Property Matters we believe that all people regardless of their situation deserve to be treated equally, and in a fair and consistent manner.
At Medway Property Matters we believe that all people regardless of their situation deserve to be treated equally, and in a fair and consistent manner.

Compliance

We maintain full compliance alongside rules, regulations and expectations to consistently exceed indusrty standards.
We maintain full compliance alongside rules, regulations and expectations to consistently exceed indusrty standards.

Knowledge

Our team have over thirty years of experience and are trained by The Chartered Institute of Housing, ARLA and Shelter.
Our team have over thirty years of experience and are trained by The Chartered Institute of Housing, ARLA and Shelter.

Support

Our friendly and experienced team are experts in ongoing support. We pride ourselves on offering expert assistance every step of the way.
Our friendly and experienced team are experts in ongoing support. We pride ourselves on offering expert assistance every step of the way.

About Us

Customer Feedback

Medway property matters because a home is one of the most important things in everyone’s life. We deal with many aspects of property from letting a family home to rooms in shared housing, for private paying to housing benefit and temporary accommodation. Offering a first class service to both landlords, councils and tenants we liaise between all parties to ensure that tenancies run smoothly.

With over thirty years experience and trained by both Chartered Institute of Housing, ARLA and Shelter we have a wide knowledge of housing legislation including homeless law, HHSRS, property management and eviction procedures. Our staff are DBS checked, the Company has full Professional Indemnity and Public Liability Insurance and are accredited with Medway Council and National Landlords Association.

Meet the Team

Joy Potter

Director

Currently running a portfolio of 50 properties, some temporary accommodation, most standard AST’s, some on rent to rent. Specialising in housing benefit and vulnerable tenants and tenancy sustainment, also specialising in evictions whilst running tenancy support alongside in order to save the tenancy if possible. Work alongside Citizens Advice Bureau, 4CSR, NLA and council departments.

Dayzee Potter

Part-Time Assistant

Providing all levels of support both in and out of the office. As well as carrying a number of qualifications, Dayzee has a wealth of experience in customer facing roles and therefore offers excellent front line support to tenants and landlords.